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Our Terms and Conditions

Terms and Conditions

We accept payment by Visa, MasterCard, and American Express.  No C.O.D.'s.
Prices do not include shipping or state sales tax.
All prices subject to change without notice.
Restocking charges will be applied on returned merchandise. Custom items are non-returnable.

Returns: No returned item will be accepted without a Return Authorization. Returned items must be sent via UPS and insured. Call 281-934-1776 for a Return Authorization.

Shipping Information

Order Processing:
Most orders placed on our web site Monday-Friday, excluding holidays, will be processed within 2-3 business days for in-stock items. You will be notified via email if there will be a longer delay in shipping your order.

Expedited Order:
If you need immediate shipment on an emergency basis, please call our sales staff at 281-934-1776. We will do our best to accommodate your delivery needs.

Shipping Methods:
UPS Ground Delivery: (Within the Continental U.S.)
We ship most in-stock items within 2-3 business days of being processed. These orders will arrive within 7-14 business days from the day that they ship. You will be notified via email if there will be a longer delay in shipping your order.

Additional Charges:
Oversized Packages: Because of size, some items  will incur an "oversize" UPS charge
Shipping and Handling Charge: A $4.00 Shipping and Handling charge is added to each address shipped to.

Returns:

In the event you need to return an item, you must call us first for a Return Authorization (RA). No item will be accepted without an RA. Returned items must be sent via UPS or USPS and insured along with delivery confirmation just in case the package is lost. If shipped by USPS a Return Receipt for Merchandise must be included for your protection. Call 281-934-1776 for an RA.

Stock Items

Returns will only be accepted for in stock merchandise and will incur a 15% restocking fee.

Items must be returned undamaged with no missing parts and be in an unused condition.

Items should be returned in the original packaging with the RMA number on the label along with a copy of the original sales order slip.

All returns must be completed within 30 days of the Invoice date. After 30 days, the return will not be accepted.

Custom Items

Custom items are non-returnable.

Privacy and Security

We at Aradyne are committed to respecting your privacy, maintaining your trust, and making use of any information you provide us in a responsible manner.

Information we gather:
When you place an order, we collect the items you wish to order, the buyer and package recipient's name, address and telephone number, in addition to the buyer's email address and credit card information.

How information is used:
The information we collect is used in fulfilling your order . We do not sell your information.

Security:
To ensure the security of your credit card information, we employ Secure Sockets Layer (SSL). SSL encrypts your credit card information, so that it cannot be read as it is sent through the Internet and is only used by us to fulfill your order.

Links:
Our web site and our email updates may contain links to other sites. Please be aware that we are not responsible for the privacy and security practices of such other sites. We encourage you to read the privacy and security policies of these other sites.

Revisit this page often:
We encourage you to review our Privacy and Security Statement periodically as we may update it from time to time.

 

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